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OHQ's documents suffice proof of a fee that is payable unless they are revealed to be wrong. Client will utilize its reasonable efforts to notify OHQ of any type of invoice dispute within fourteen (14) days of invoice of an invoice, following the process detailed in Section 15. If Consumer disagreements a billing, the invoice should remain to be paid on time nonetheless OHQ will credit or refund Customer if it is later reasonably established by OHQ or pursuant to the dispute resolution procedure described in Section 15 that the billing was wrong and the Client is qualified to a credit or reimbursement.
Such revisions might include, without restriction, modifications to the amounts of the Membership Fees or Usage Fees for OHQ Paid Services, modifications to the usage allowances included in the Rates Plans, and discontinuation of Pricing Plans. (a) Each such modification will certainly take effect after sensible breakthrough written notification is supplied to Customer (as an example, by being posted to the OHQ Web Site), except that any kind of such modification that impacts a Selected Paid Solution will relate to Consumer starting at the commencement of a Paid Service Term starting no less than thirty (30) days from the day which OHQ supplies notification of such revision to Consumer based on Area 16.8.
If Customer does not end its usage of any type of damaged Selected Paid Service before the efficient day of such revision, Client will be deemed to have consented to such modification relative to such Selected Paid Service. (b) If a Pricing Strategy selected by Customer is terminated, OHQ will give Customer with practical advancement notification of no less than thirty (30) days and Consumer will be given the choice of picking a new Pricing Strategy from then-current prices plans provided by OHQ.
For avoidance of doubt, this paragraph does not apply to adjustments to the Price Checklist, which are attended to in Area 7 (virtual receptionist service).1. Customer stands for that all information offered by Customer and its customers to OHQ (consisting of, without restriction, all call details and information relating to Customer's Bank card) is exact, up-to-date and total at the time it is given to OHQ
Consumer needs to in all times adhere to all regulations, policies, standards and codes relevant about its usage of OHQ Offerings and the Customer's supply of its services and product to its customers. Customer will certainly not use any type of OHQ Offerings to participate in, or to urge or aid others to engage in, any illegal or illegal tasks.
If a brand-new Paid Service Term begins earlier than three (3) days after such email is sent out, Consumer will certainly incur the applicable Membership Cost for the brand-new Paid Solution Term (the ""). The efficient day of such termination will certainly be either (i) the Asked For Discontinuation Day, or should Consumer not mention a Requested Termination Day, (ii) the last day of the Last Paid Solution Term.
Where Client terminates pursuant to this Area 10.1(b): (i). The Subscription Costs that have actually been pre-paid will certainly be retained and the OHQ Offerings available to Client until the last day of the Final Paid Service Term (subject to reinstatement costs under clause 10.3(e)) and the unused balance of the Prepaid Use Credit scores will certainly be maintained by OHQ for future use by Customer if Client makes a decision to re-instate or otherwise re-commence the OHQ Solution according to Area 10.3(e); or (ii).
(b) Adhering to termination of any OHQ Service, OHQ will not be responsible whatsoever for addressing calls, taking or providing messages, or carrying out any kind of other activities in link with such OHQ Solution. (c) Upon discontinuation of all OHQ Solutions, OHQ might end Client's Account and Consumer's access to the Account.
(e) Complying with discontinuation of any kind of OHQ Solutions, OHQ will have no commitment to restore or otherwise recommence such OHQ Services. If OHQ elects (in its discernment) to renew or otherwise recommence an ended OHQ Providers, OHQ may need that Customer pay a reinstatement fee of $30 (to cover OHQ's reasonable costs in refining the reinstatement) Information collected by OHQ from Customer and its customers might be used, revealed and shared by OHQ according to OHQ's personal privacy plan as available on the OHQ Internet Site ("") and as might be changed once in a while.
The Controller thus designates the Processor with respect to handling activities carried out throughout the provision of assistant solutions. OHQ and Client recognize and concur that the Cpu is subject to the adhering to commitments: The Cpu will follow the relevant Data Defense Rules and need to: (a) only act on the created guidelines of the Controller and make sure those acting under their authority do the very same; (b) make sure that individuals refining the information are subject to a duty of confidence; (c) use its finest efforts to protect and secure all individual data from unauthorised or illegal handling, consisting of (however not limited to) unintentional loss, devastation or damages; (d) make sure that all processing satisfies the requirements of the GDPR and associated Data Defense Laws; (e) guarantee that where a Sub-Processor is utilized, they: only engage a Sub-Processor with the prior approval of the Controller; inform the Controller of any intended adjustments concerning Sub-Processors; they carry out a created agreement including the very same information defense commitments as laid out in these Terms; understand that any type of failure for the Sub-processor to abide with the Data Security Rule, the Cpu continues to be fully liable to the Controller for the performance of the Sub-Processor's commitments; and help the Controller in supplying subject gain access to and enabling information subjects to exercise their rights under the Data Defense Regulations.
The Controller will execute appropriate and ideal onboarding and due diligence checks for all Processors, with a complete assessment of the necessary Data Security Legislation requirements. The Controller shall verify that the Processor has ample and recorded procedures for data breaches, data retention and information transfers in position. The Controller will get evidence from the Processor regarding the: (a) verification and dependability of the employees used by the Processor; (b) any type of certificates, certifications and plans as referred to in the onboarding procedure; (c) technical and functional steps used in safeguarding the Personal Information; and (d) treatments in position for permitting data based on exercise their civil liberties, consisting of (but not limited to), subject gain access to demands, erasure & rectification procedures and limitation of handling procedures.
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